The basic warranty period is 12 months, and you can extend the warranty on this basis to ensure that your machine is protected for several years

1. Parts: Necessary parts and consumables will be delivered together with the machine in package. Free replacement of parts within the warranty apart from print heads.
2. Colors: Uv ink and Latex ink to choose from our factory according to your requirements. When inks are run out of, If you want to purchase ink from local market, we can provide some brands with good quality to choose from your market.
3. Technical support: A set of operation and training manuals for installation and maintenance, 24 hours on-line after-sale services. Lifelong technical support and maintenance services.
4. Software: Keep updated.

Our machine is equipped with a capping, the function of capping is significant, mainly in the following three aspects. First, for drawing inks out and save a lot of troubles for client. Second, for protecting print head when the printer is not working. Third, for maintenance when the printer is
not working, this is a unique function of our printer, which is called ink circulating system: this allows the printer cleans the head itself through capping every per 4 hours (adjustable) when you’re not working on a print job, will greatly extend the service life of the printhead.
So after using, you need to mount capping on the print head and open ink circulating system to keep ink active and keep the print head wet.
Another thing needs to pay attention to is to keep track clean and smooth. If necessary, you can apply some lubricating oil for maintenance.

The basic warranty period is 12 months, and you can extend the warranty on this basis to ensure that your machine is protected for several years